Graceful App Uninstall Handling
An uninstall isn't just a lost customer; it's a data management task. I built a cleanup pipeline that triggers via webhooks to ensure we respect privacy and billing rules.
- Webhook Redundancy: Since
app/uninstalledis the last message we get, I implemented a 'Dead Man's Switch' that verifies the shop's status if webhooks are missed. - Soft Delete Strategy: I use Laravel's
SoftDeletestrait, keeping data for 48 hours in case of accidental uninstalls before permanent scrubbing. - Automated Billing Termination: The system immediately marks any active Shopify AppSubscription as 'cancelled' to prevent billing disputes.